⭐The Outstanding Care Home Provider Award
Highly Commended:
The Huntington & Langham Estate
The Huntington & Langham Estate deliver outstanding relationship-centred care with warmth, compassion, and innovation. Their embrace of the ‘Butterfly’ model ensures deeply personalised, feelings-led support, especially for those living with dementia. Families describe remarkable transformations and heartfelt comfort. With 100% staff satisfaction, a strong culture of kindness, and national recognition for excellence, the Estate truly sets a gold standard—where residents are cherished, staff are valued, and every day is filled with dignity and joy.
⭐ Winner:
Kara Healthcare
Kara Healthcare impressed with their extraordinary turnaround—rescuing six homes, protecting 400 jobs, and achieving an incredible EBITDA in just three months. But it’s their heart that truly shines. From making 103-year-old Ted’s RAF dreams come true to empowering staff through their Kara Training Academy, they deliver care with compassion, joy, and purpose. With a zero-agency policy, 1% staff turnover, and deeply personalised care, Kara proves that later life is not just for living—it’s for thriving.
⭐The New to Care Award
Highly Commended:
Sherridon Jackson, StrongLife Care
Sherridon began in a domestic role and quickly showed a natural passion for care, supporting residents with warmth and enthusiasm—even on her days off. Now a care worker, she’s completed her Care Certificate and started her NVQ Level 2. Eager to learn and always smiling, she’s a true inspiration.
Highly Commended:
Kathryn Jeffrey, Resolve Care
Kathryn is also highly commended for her remarkable dedication, rapid learning, and compassionate approach at Resolve. In just six weeks, she completed a 12-week induction, embraced training with enthusiasm, and built meaningful relationships with service users. Her initiative, empathy, and teamwork make her a standout newcomer with great future potential.
⭐ Winner:
Deana Fletcher, Orbis Education & Care
Deana has incredible dedication, compassion, and commitment to person-centred care. Despite being new to the organisation, she has already stepped into the responsibilities of an assistant senior support worker, leading by example and always prioritising the needs of the young people she supports. From ensuring holiday outings happen to working closely with clinical and education teams, Deana goes above and beyond every day. Creative, proactive, and deeply caring—she’s a true asset and role model.
⭐The Inspirational Care Worker Award
Highly Commended:
Paul Ogu, Canford Healthcare
Paul, a dedicated senior care assistant at Parkfield House, goes above and beyond—from mentoring colleagues and leading on health and safety, to lifting spirits through activities and celebrations. Passionate, skilled, and always smiling, he’s a true role model who brings warmth, quality, and joy to residents and colleagues alike.
⭐ Winner:
Learoy Brown, AgeCare UK
Learoy won for his extraordinary compassion, heartfelt dedication, and selfless acts of kindness that go far beyond his role. Whether handmaking flowers for a resident in her final days, visiting off-shift, or bringing joy through cooking sessions, Learoy puts dignity, love, and respect at the centre of care. His intuitive kindness, tireless support, and attention to residents’ needs make him a true role model—and a shining example of what outstanding care really looks like.
⭐The Fabulous Frontline Leader Award
Highly Commended:
Clare Howard, Care Concern Group
Clare brings joy, energy, and laughter to the home with her proactive, person-centred approach. She’s dedicated to making every day positive for residents and supports colleagues with genuine appreciation. Her passion for delivering high-quality care shines through, making her a valued and inspiring member of the team.
⭐ Winner:
Armani Chadwick, West Northants Council
Armani has exceptional dedication to person-centered care, promoting independence, dignity, and choice for every resident. Her leadership, creativity, and compassion shine through—from organising VR therapy and live chick hatching to hosting social events—all enhancing residents’ emotional and social well-being. Armani’s innovative and heartfelt approach transforms everyday care into meaningful experiences, setting a powerful example for others. She truly embodies the spirit of an Inspirational Care Home Worker.
⭐The Inspirational Care Home Manager Award (North & Midlands)
Highly Commended:
Lewis Swindells, Exceptional Care
Lewis is a dedicated Deputy Manager who champions children’s rights, ensuring their voices are heard. He creates positive experiences, supports staff development, and promotes continuous learning. His leadership during challenges and commitment to high standards make him a role model, inspiring excellence in residential children’s care and shaping brighter futures.
⭐ Winner:
Catrina Smith, Landona House
Catrina won this award for her exceptional leadership and dedication as Care Home Manager of a 150-bed, multi-needs service. She creates a warm, family-like environment while delivering high standards of care. Her supportive, hands-on approach empowers staff and ensures residents feel valued. Catrina’s ability to lead with compassion, fairness, and vision has built a cohesive, motivated team and a culture of excellence. Her commitment makes her an inspiring and outstanding figure in the care sector.
⭐The Inspirational Care Home Manager Award (South & East of England)
Highly Commended:
Amanda Jackson, Black Swan
Amanda has shown exceptional commitment, compassion, and resilience. Her leadership has boosted staff morale, maintained full occupancy for 12 months, and built a motivated, high-performing team. Her dedication to person-centred care and continuous improvement is truly inspirational and deserving of recognition.
⭐ Winner:
Francine Summers, Care UK
Francine Summers is a truly inspirational leader whose passion and dedication have led Priors House to achieve an ‘Outstanding’ QCC rating and remain agency-free for four years. Her commitment to resident-led care, staff retention, and continuous improvement fosters a supportive, open culture. Francine’s hands-on leadership, innovative practices like “Foodie Fridays,” and focus on meaningful experiences for residents reflect her drive for excellence. She leads by example, ensuring residents receive the highest standard of compassionate, person-centred care.
⭐The Outstanding Director Award
Highly Commended:
Kathy Swannell, Oakleaf Group
Kathy Swannell is a compassionate, dedicated leader with over 30 years in neuro-rehabilitation. As Clinical and Operations Director, she has upheld “Outstanding” CQC ratings and inspired countless staff. Her volunteer work, advocacy, and incredible commitment to excellence make her a true role model, mentor, and friend to many in healthcare.
⭐ Winner:
Emily Whitehurst, Constantia Healthcare Group
Emily won this award for her visionary leadership and transformative impact as COO of Constantia Healthcare. In just three years, she has tripled the organisation’s value through sustainable, strategic change. Her unwavering commitment to quality, innovation in care planning, and deep investment in workforce wellbeing have reshaped the culture, improved retention, and elevated care standards across the board. Emily’s exceptional foresight, delivery, and dedication have positioned the organisation as a sector leader and continue to inspire excellence at every level.
⭐The Above & Beyond Team Award (North & Midlands)
Highly Commended:
Hillbro Nursing Home, Holden Grange Care Group
Hillbro Nursing Home team offer outstanding, compassionate care and an inclusive, family-like environment. With long-serving, dedicated staff and visible leadership, they provide exceptional support tailored to each resident’s complex needs. From dementia to end-of-life care, every individual is respected, stimulated, and truly valued in this remarkable home.
⭐ Winner:
Vogue Future Living
This incredible team in Northampton has won for their amazing dedication, compassion, and commitment to creating not just a care service—but a true community and family. Supporting individuals with diverse needs, they go above and beyond daily to ensure each person lives their best life. Their positivity, passion, and person-centred approach make a lasting impact, transforming lives through love, inclusion, and support. They are truly deserving of recognition for the difference they make every single day.
⭐The Above & Beyond Team Award (South & East of England)
Highly Commended:
Mel Torkington & Team, Garden House Rest Home
This small 14-bed care home team is highly commended for delivering deeply personal, compassionate dementia care. Their tailored training, sensory tools, and emotional connection created a peaceful, meaningful experience for a resident with advanced vascular dementia. The team’s dedication, empathy, and unbreakable bond provided comfort and dignity through to the very end.
⭐ Winner:
Paula Ryan and Rose Lodge, Mysa Care
The Team deserves this award for delivering truly exceptional, person-centred care to individuals with learning disabilities and complex needs. Led by the inspiring Paula, the team fosters a warm, inclusive family environment where every detail—from cultural representation to meaningful activities—is thoughtfully tailored. Their compassion, dedication, and unity make them outstanding.
⭐The Mental Health Specialist Award
Highly Commended:
Robin Thakooree, Drs Annexe Care Home
Robin Thakooree is amazing for his dedication, leadership, and passion for improving residents’ lives at DRS Annexe Care Home. His commitment to person-centred care, staff empowerment, and raising service standards has created a nurturing, high-quality environment. Robin’s lasting impact truly exemplifies what outstanding contribution to care means.
⭐ Winner:
Gotts Park, Cygnet Healthcare
Gotts Park is a deserving winner for creating a truly person-centred home since opening in December 2023. In just months, the team has supported 18 residents to thrive—encouraging independence, volunteer work, and personalised living spaces. With creative, inclusive activities and proactive behaviour support, they’ve built a vibrant, engaging environment where everyone feels valued and empowered.
⭐The Dementia Specialist Award
Highly Commended:
Violet Jacobs, Gable Court Nursing Home
Violet Jacobs is amazing for her compassionate, person-centred approach to dementia care. She creates meaningful connections, transforms spaces into welcoming sanctuaries, and fosters emotional well-being through empathy and innovation. Her leadership, warmth, and dedication have redefined care at Gable Court, making her a true beacon of excellence and inspiration.
⭐ Winner:
Castle Grange, Unity Homes
Castle Grange Nursing Home deserves this award for delivering outstanding, person-centred care in a warm, family-like environment. Staff are highly trained, compassionate, and treat each resident with dignity, respect, and individual attention. The home offers five-star meals, meaningful activities, and intergenerational visits that bring joy and connection. With excellent teamwork, strong leadership, digital care planning, and support from external professionals, Castle Grange creates a safe, engaging, and supportive space where residents truly thrive and families feel confident and included.
⭐ The Complex Care Award
Highly Commended:
Cedar Garden – Dovehaven Care Homes
Cedar Garden Care Home is highly commended for its exceptional, person-centred approach to complex dementia care. With empathy, specialist skills, and innovative tools, the team transforms lives—restoring trust, dignity, and joy. Their dedication helps residents reconnect with the world, making Cedar Garden a place of healing, hope, and true care.
⭐ Winner:
Kathryn Mackmin, The Oakleaf Group
Kathryn deserves to win for her exceptional leadership and unwavering commitment to specialist brain injury care at The Oakleaf Group. Her vision, expertise, and dedication have been instrumental in maintaining their CQC “Outstanding” rating since 2018. Kathryn champions a compassionate, person-centred approach, empowering a skilled multidisciplinary team to deliver innovative, high-quality rehabilitation. Her ability to inspire, support, and drive excellence ensures residents, families, and staff are at the heart of everything Oakleaf achieves. She truly leads with purpose.
⭐The Amazing Activities Co-ordinator Award
Highly Commended:
Errin Lunney, Morar Living
Errin is an outstanding Activities Coordinator whose passion, creativity, and person-centred approach consistently enrich residents’ lives. She designs engaging, inclusive programs that promote well-being, foster community connections, and reflect each individual’s interests. Her dedication brings joy, purpose, and fulfilment to all, making her truly deserving of the Amazing Activities Coordinator Award.
⭐ Winner:
Rachel Ticehurst-Richardson, Canford Healthcare
Rachel deserves to win for her extraordinary dedication, creativity, and genuine love for the residents at Tunbridge Wells Care Centre. From transforming dreams into reality—like arranging a Bentley ride for a 104th birthday—to caring for ducklings at home and tailoring meaningful activities, Rachel goes above and beyond every day. Her person-centred approach, leadership, and infectious enthusiasm make a profound impact on residents’ lives. Rachel is not just an activities coordinator—she is the heart of the home.
⭐The Care Home Nutrition Award
Highly Commended:
Lilibet Manor, Constantia Healthcare Group
The Lilibet Manor catering team delivers exceptional, person-centred nutritional care, transforming mealtimes into moments of joy, dignity, and connection. With expert support for complex needs, a 13-choice menu, and collaborative planning, they honour cultural and personal preferences. Their innovative approach has improved health, satisfaction, and made food central to care.
⭐ Winner:
Jane Morgan, Vicarage Residential Care Home
Jane deserves to win for her dedication and 29 years of outstanding service at The Old Vicarage. A fully trained chef, she personally engages with each resident daily, ensuring meals are tailored to individual needs and preferences. From diabetic to coeliac diets, multicultural dishes to nostalgic favourites, every meal is cooked fresh with care, using locally sourced or homegrown ingredients. Jane’s warmth, adaptability, and passion make her an invaluable part of residents’ lives and wellbeing.
⭐The Exceptional Care Home Nurse Award
Highly Commended:
Heissel Maldonado, Excel Care
Heissel is an exceptional nurse who consistently goes above and beyond, especially in end-of-life care. She ensures individuals’ wishes are honoured with compassion, even in the early hours. A dedicated role model and skilled teacher, Heissel inspires her team and delivers the highest standard of person-centred, dignified care.
Highly Commended:
Viorelia Dragos, Hayes Cottage Nursing Home
Viorelia is also highly commended for her exceptional clinical expertise, compassion, and calm leadership at Hayes Cottage. She delivers person-centred care with dignity and professionalism, supports families with empathy, and mentors staff with dedication. Her presence uplifts everyone around her, making a meaningful difference every single day.
⭐ Winner:
Anoop Joseph, Priscilla Wakefield House
Anoop deserves to win for his humble, hardworking nature and hands-on leadership. Always available to support his team, he listens with empathy and builds strong relationships with staff, residents, and families. His meticulous approach to medication, dressings, and nutrition ensures safe, person-centred care. Anoop’s dedication, compassion, and wholehearted service make him an outstanding nurse and a true asset to the care sector. His presence uplifts those around him and sets a standard of excellence.
⭐The Awesome Ancillary Worker Award
Highly Commended:
Isaac Dsouza, Barchester Healthcare
Isaac is a passionate, person-centred leader who excels in streamlining processes and building strong, respectful relationships between staff, residents, and families. A trusted mediator and role model, his dedication and willingness to go the extra mile are widely admired across sister homes. Isaac’s impact is heartfelt and truly inspiring.
⭐ Winner:
Paul Harnetty, PERMACARE
Paul Harnetty deserves this award for his outstanding innovation, dedication, and behind-the-scenes contributions at Mundy House. From transforming the activity room with modern tech to solving technical challenges with skill and care, Paul improves daily life for residents and staff alike. His warm, respectful relationships—especially with residents living with dementia—reflect his compassionate nature. Paul’s creativity, reliability, and genuine impact make him an invaluable team member and a true example of excellence in ancillary support within the care sector.
⭐The Joy Maker Award
Highly Commended:
Vanessa Townsend, Brynawel House
Vanessa is an inspiring Horticultural Therapist whose passion and creativity have transformed wellbeing at Brynawel. Through nature-based therapy, she fosters open communication, boosts mental health, and creates joyful, engaging experiences. Tireless and innovative, she’s raised £20,000 for a therapy polytunnel and is affectionately known as the “Duracell bunny” by residents.
⭐ Winner:
Ann Belgrave, British Homes
Ann deserves to win for her incredible ability to bring joy, energy, and connection to those with neuro-disabilities. Her playful spirit, deep empathy, and tireless dedication transform ordinary moments into uplifting experiences. Whether leading karaoke, energising exercise groups, or welcoming visitors, Ann’s presence ignites joy. For over 20 years, she has followed a family legacy of care at British Home, bringing laughter, understanding, and love to every corner. She is the heart of joyful living.
⭐ The Head of People Award
Highly Commended:
Christian Whiteley-Mason – StrongLife Care
Christian is an inspirational leader whose compassion, generosity, and dedication transform lives. From mentoring staff and supporting bereaved families to funding community projects and championing inclusive care, he leads with heart. His tireless efforts uplift residents, families, and employees, making him a true role model and a true treasure in care.
⭐ Winner:
Looe O’Brien, Blue Ribbon
Looe O’Brien deserves to win The Head of People Award for her transformative leadership and commitment to a people-first culture. Her innovative strategies have improved staff well-being, boosted engagement, and aligned HR with core care values. Looe’s approach ensures employee voices shape key decisions, leading to higher retention, stronger team morale, and better outcomes for those supported. Her vision, dedication, and impact make her an exceptional leader truly deserving of this recognition.
⭐The Learning & Development Award
Highly Commended:
Oscar Donaghy, Bradwell Hall
Oscar brings energy, professionalism, and warmth to his role, transforming training at Bradwell Hall Nursing Home. His engaging, up-to-date sessions create a safe and supportive environment where staff thrive. Always approachable and eager to help, Oscar’s influence is reflected in the confident, skilled care delivered by the team every day.
⭐ Winner:
Adam Walker, Nicholas James Care Home
Adam deserves to win for his remarkable dedication and leadership during a challenging time. Since joining as Team Leader, he has inspired the entire team by creating short courses that support staff development and confidence. His commitment, energy, and drive to uplift others have brought stability, growth, and motivation to the home. Adam’s positive impact is felt daily, and his efforts in training and team building truly make a difference. He is an outstanding asset to the service.
⭐The Technology & Innovation Award
Highly Commended:
Obelisk House, West Northants Council
Obelisk Care Home leads in innovation by integrating cutting-edge technologies like the DOCOBO system, robo pets, smart fluid cups, falls mats, and VR therapy. These tools enhance resident safety, emotional wellbeing, and cognitive engagement. Their forward-thinking, person-centred approach exemplifies excellence in technology-driven care and makes them a standout nominee.
⭐ Winner:
Phillippa Lunn, Blue Sunrise Care
Philippa deserves to win for her visionary leadership in transforming community engagement through the OWLS Club and OWLS Care Kitchen. Her initiatives have not only increased day care participation by an incredible percentage but also brought vital companionship, nourishment, and welfare checks to elderly individuals living independently. By blending care, connection, and compassion, Philippa ensures older, wiser, lovable souls feel seen, supported, and valued. Her innovative approach truly sets a new standard in person-centred, community-based care.
⭐The Great Marketeer Award
Highly Commended:
Maxwell Andrews, Danforth Care Homes
Max Andrews brings care to life through innovative, heartfelt marketing at Danforth Care Homes. His storytelling, creative campaigns, and digital expertise celebrate residents, strengthen community ties, and elevate the organisation’s reputation. Max’s work builds trust, connection, and visibility—redefining how care is understood and making a lasting impact across the sector.
⭐ Winner:
The Big Dementia Conversation, Care UK
Care UK’s The Big Dementia Conversation, led by Suzanne Mumford, deserves recognition for transforming public understanding of dementia. Through over 100 free community events, educational videos, and a dedicated advice helpline, the campaign reached over 7.5 million people. It created safe spaces to talk, addressed sensitive topics with compassion, and empowered families and carers. Suzanne’s leadership and Care UK’s commitment to open, informed conversations have made a lasting, national impact on how dementia is understood and supported.
⭐The Care Home Design Award
Highly Commended:
Richard Key, Ebury Court Care Home
This stunning Orangery is highly commended for its thoughtful, dementia-friendly design that enhances wellbeing, mood, and quality of life. Seamlessly blending indoors with nature, it offers a calming, light-filled space loved by residents and visitors alike. Its impact on reducing agitation and fostering connection makes it a truly transformative environment.
⭐ Winner:
Danforth Care Homes
Danforth Care Homes deserves this award for its exceptional, person-centred design that prioritises both functionality and emotional wellbeing. From dementia-friendly layouts and sensory gardens to calming colour schemes and accessible spaces, every detail supports independence, comfort, and safety. By blending clinical excellence with warmth and homeliness, Danforth creates environments where residents thrive physically and emotionally. Their thoughtful design approach transforms care settings into true homes, enhancing quality of life and fostering a deep sense of belonging.
⭐The Recruitment and Retention Award
Highly Commended:
Sonia Babar, Priscilla Wakefield House
Sonia is highly commended for her compassionate, inclusive approach to recruitment and staff support. She looks beyond CVs, listens with empathy, and builds trust with every candidate and colleague. With over 80 successful hires and exceptional retention, Sonia’s dedication to people-first values has had a lasting, positive impact on her workplace.
⭐ Winner:
Ashton Care (Bognor Regis) LTD
Ashton Care deserves this award for its outstanding commitment to recruitment, retention, and staff wellbeing. With a dynamic hiring approach, structured onboarding, and continuous development opportunities, the organisation ensures employees feel valued and supported from day one. Innovative reward schemes, financial support programs, and a strong culture of internal promotion foster loyalty and growth. With only a 6.5% turnover and 81% of staff retained over a year, Ashton Care sets a gold standard for workforce excellence in care.
⭐The Invaluable Volunteer Award
Highly Commended:
Brenda Clark, Kara Healthcare
Brenda is highly commended for her extraordinary dedication, creativity, and warmth at Blossom Hill. Her African drum circles, memory projects, and nostalgic activities spark joy and connection for residents, especially those with dementia. At 85, she uplifts everyone around her, proving that true compassion and community know no age limit.
⭐ Winner:
Barbara Avery, Barchester Healthcare
Barbara has brought comfort, community, and spiritual connection to residents and families through her weekly Faith Matters sessions. Her inclusive, compassionate approach welcomes all, offering prayer, hymns, and heartfelt conversation. Barbara’s dedication goes beyond group sessions—visiting those who are unwell, researching for individuals, and creating moments of profound impact, like helping a non-verbal resident find his voice. Her presence brings warmth, meaning, and peace to the home, making a lasting difference in the lives she touches.
⭐ The Outstanding Contribution Award
Highly Commended:
Anne Riches, Saturn Healthcare
Anne is highly commended for over 30 years of dedication to improving care standards. Refusing to settle for “Good,” she champions excellence through innovation, mentorship, and community engagement. Her work with local authorities, pilot projects, and youth initiatives has empowered the sector and inspired others to strive for better. Anne’s vision of purposeful, compassionate living drives everything she does, and her passion continues to create lasting, positive change across health and social care.
⭐ Winner:
Haydn Osborn, React Support Services
Haydn is an exceptional leader who has dedicated 27 years to social care, transforming services and lives through his vision, compassion, and unwavering commitment to excellence. As Managing Director of React, he has grown the organisation to support over 60 individuals, all rated ‘Excellent’ in silent inspections. Haydn champions person-centred care empowers individuals through direct engagement, and drives high staff retention and zero agency use. His strategic leadership, hands-on approach, and focus on advocacy and development have created a culture of trust, quality, and continuous improvement, making a profound impact across the care sector in South Wales.