⭐The Outstanding Home Care Provider Award
Highly Commended:
The Good Care Group
The Huntington & Langham Estate deliver outstanding relationship-centred care with warmth, compassion, and innovation. Their embrace of the ‘Butterfly’ model ensures deeply personalised, feelings-led support, especially for those living with dementia. Families describe remarkable transformations and heartfelt comfort. With 100% staff satisfaction, a strong culture of kindness, and national recognition for excellence, the Estate truly sets a gold standard—where residents are cherished, staff are valued, and every day is filled with dignity and joy.
⭐ Winner:
Care First 24
Care First 24 Ltd deserves to win for its unwavering commitment to delivering holistic, values-led care that is compassionate, respectful, and dignified. Every interaction reflects a deep-rooted dedication to person-centred support, fostering trust and reliability. With exceptional staff retention, innovative service delivery, and a nurse-led team specialising in complex care, the organisation goes above and beyond to meet individual needs. Its culture of continuous improvement and personal development ensures consistently outstanding outcomes for those it serves.
⭐The Best Franchisee Award
Highly Commended:
Walfinch Suffolk
Highly commended for compassionate leadership, sector influence, and community focus, Sarah has built a thriving care business rooted in empathy and professionalism. Her commitment to staff development, quality training, and personalised client experiences, including supported holidays and palliative care, reflects a genuine drive to improve lives across her local area.
⭐ Winner:
Home Instead Milton Keynes
Home Instead Milton Keynes is the winner for its growth from modest beginnings to a leading care provider rooted in compassion, excellence, and community engagement. With strong employee retention, innovative partnerships, and a deep commitment to both client wellbeing and staff support, they consistently deliver high-quality, person-centred care. Their proactive involvement in local initiatives, free training programs, and support for recovery at home reflects a service that evolves with purpose and continues to positively shape its community.
⭐The New to Care Award
Highly Commended:
Elsie Culbert, Caretech Community Services
Elise is a dedicated team member who overcomes personal challenges and demonstrates strong leadership. She supports two women living independently for the first time, empowering them with choice and active engagement. From nutrition planning to community inclusion, Elise’s thoughtful, hands-on approach ensures the women feel happy, safe, and truly supported.
⭐ Winner:
Rebecca Clark, Home Instead Rugby
Becky Clarke is the winner for the New to Care Award, having made an extraordinary impact in just four months. Transitioning from a non-care background, she has shown exceptional compassion, emotional intelligence, and professionalism. Becky builds deep, meaningful connections with clients, delivering outstanding care and support through challenging situations. Her eagerness to learn, exceed expectations, and support both clients and colleagues reflects her natural talent and dedication to the role, making her a truly inspiring Care Professional.
⭐The Inspirational Home Care Worker Award
Highly Commended:
Ian Thornette, All Care
Ian is highly commended for his compassion, creativity, and ability to bring joy to those he supports. His heartfelt gesture of colouring a client’s hair in rainbow shades fulfilled her final wish and turned everyday care into a deeply meaningful experience, inspiring both clients and colleagues through kindness and empathy.
⭐ Winner:
Ben Moore, Engage Support
Ben has exceptional person-centred approach, guiding individuals and families through life-changing transitions with empathy, clarity, and consistency. Their leadership, strong communication, and hands-on support ensure smooth, respectful moves into new homes. Always approachable and reliable, Ben uplifts both colleagues and clients, bringing stability, trust, and positivity to every situation. Their commitment to quality care and collaborative teamwork makes a lasting impact, helping individuals feel safe, respected, and truly supported at every step.
⭐The Inspirational Care Home Manager Award (North & Midlands)
Highly Commended:
Dawn Edwards, Cross Care
Dawn stepped into a leadership role during a critical time, showing exceptional resilience, commitment, and care. She worked tirelessly—handling rotas, covering calls, and staying late—to ensure no individual was left without support. Her actions safeguarded the company and upheld care standards during a crisis. Dawn’s dedication inspired the entire team, fostering unity and stability. Her hands-on leadership and selfless work ethic truly transformed a difficult situation into a success.
⭐ Winner:
Sarah Moore, Nova Care Yorkshire
Sarah Moore is a true leader whose compassion and commitment define the heart of Nova Care. She supports clients with excellence and ensures her team feels valued, heard, and empowered. Always going the extra mile, Sarah fosters a family-like environment, drives service improvement, and uplifts others personally and professionally. Her selfless dedication, impactful leadership, and community spirit—shown through initiatives like fundraising for the Alzheimer’s Society—make her a shining example of care and an outstanding Care Manager of the Year.
⭐The Inspirational Care Home Manager Award (South & East of England)
Highly Commended:
Ruth Bettany, Figtree House Care
Ruth is highly commended for her tireless dedication, compassion, and hands-on leadership. She goes above and beyond daily—supporting clients and carers alike, often working long hours in all conditions. Her success in helping a client transition from hospital to independent living shows her exceptional commitment to person-centred, life-changing care.
⭐ Winner:
Jenna Long, Heritage Healthcare Cardiff
Jenna is a deserving winner for her outstanding leadership, professionalism, and dedication to person-centred care. Rising from care assistant to Care Manager, she combines empathy, organisation, and advocacy to deliver exceptional service. Her success in passing eight inspections with top ratings reflects her high standards. Jenna supports both clients and carers with compassion, flexibility, and deep knowledge of care systems. Her commitment to quality, cultural awareness, and collaborative planning truly sets her apart as an exceptional care leader.
⭐The Fabulous Frontline Worker Award
Highly Commended:
Miranda Welton, Cavell Healthcare
Miranda is highly commended for her empathy, leadership, and dedication to both staff and clients. As Deputy Manager and Mental Health First Aider in training, she provides vital support through open communication, regular 1-2-1s, and a caring presence. Her efforts have strengthened morale, retention, and trust across Cavell Healthcare.
⭐ Winner:
Lauren Culshaw, Alternative Futures Group
Lauren has a thoughtful, person-led approach in supporting Stephen through complex behavioural and health challenges. She introduced innovative communication tools, trained staff in tailored strategies, and worked closely with professionals to prevent placement breakdown. Her ability to inspire trust, adapt support, and empower Stephen to manage his emotions has transformed his stability and quality of life. Lauren’s work, recognised by Human Rights Watch, exemplifies collaborative, forward-thinking care that puts the individual first.