THE OUTSTANDING HOME CARE PROVIDER AWARD
Highly Commended
Blossom Home Care
Winner
The Good Care Group
The Good Care Group have a proven track record in Outstanding ratings with the CQC. This translates into a person centred culture for staff, service users and families alike. They adopt an innovative approach to ensure families and carers are connected.
THE BEST FRANCHISEE AWARD
Highly Commended
Julie and Angus McLellan , Bluebird Care North Tyneside & North Northumberland
THE BEST HEAD OFFICE AWARD
Highly Commended
Jane Phillips, AStar Homecare Services
Winner
Blossom Home Care
Despite being a small team, this head office has created a family culture and a ‘can do’ attitude. The support they provide to their franchisees is outstanding. Bespoke support is tailored to each office to ensure that quality outcomes can be achieved throughout the Blossom Home Care brand.
THE NEW TO CARE AWARD
Highly Commended
Chipo Dakwa, Cavell Health Care
Winner
Adam Linton, JME Care
Adam was inspired to work in social care as a legacy to his late mother, who also worked for JME Care. Despite being new to the sector Adam has already made a real difference to the lives of the people he supports.
THE INSPIRATIONAL HOME CARE WORKER AWARD
Highly Commended
Katie Eckworth, Care at Home, Iris Care Group
Winner
Louise O’Neill, AStar Homecare Services
Louise goes above and beyond for the individuals she supports. She adopts a creative approach to promoting wellbeing ensuring that any activity the client may wish to undertake becomes a reality. Despite being a challenging role Louise always manages to put a smile on the face of the people she cares for.
THE INSPIRATIONAL HOME CARE MANAGER AWARD
Highly Commended
Hayley Rogers, Blue Angel Care
Winner
Barbara Kaczorowsk, Neighbourhood Care
Barbara has been with Neighbourhood Care from the outset. She leads by example and always looks for new ways of working to tackle loneliness and ensure the very best outcomes for her clients. Motivated by her own personal experiences, Barbara puts equality and inclusion at the heart of the service and provides exemplary support for her staff.
THE SUPERSTAR SENIOR HOME CARE MANAGER AWARD
Highly Commended
Lisa Edwards, Harmonize Care
Winner
Nancy Walters, Mumby’s Live-in Care
Nancy’s has created a culture of motivation and trust. Her leadership style sees her going above and beyond to ensure the best outcomes for the business, staff and of course clients. Nancy believes the wellbeing of her staff is paramount in order to deliver excellent, person centred care and as such adopts an innovative approach to ‘care for carers’. This has led to high retention rates, the benefits of which will undoubtedly be passed on to the clients.
THE HEAD OF PEOPLE AWARD
Highly Commended
Laura Panter, Cavell Healthcare
Winner
Tanya Ali, Harmonize Care
Tanya adopts an innovative approach to staff wellbeing, balancing this with meeting the aims of the business. She has an open communication style which values feedback and suggestions and promotes inclusivity, leading to a positive impact for recruitment and retention.
THE OUTSTANDING DIRECTOR AWARD
Highly Commended
Dan Archer, Visiting Angels
Winner
Charlotte Driver-Young, Christies Care
In 3 years, Charlotte has transformed the service to achieve an Outstanding CQC rating and an award for Princess Royal Training. She has been instrumental in starting a new hourly service for the company, adopting innovation and technology to promote communication for staff, clients and their families. Charlotte leads through a culture of warmth and support, ensuring all staff feel valued and supported.
THE ABOVE & BEYOND TEAM AWARD (Assisted/Supported Living)
Highly Commended
The Care Team, Dolphin at Home
Winner
The Night Staff Team, Knaves Court, Housing 21
This group of carers go above and beyond to make a real difference to the lives of residents. Despite the unsociable hours this team go over and above to deliver person centred quality care and ensure that the wellbeing of residents remains a priority. This team pull together, often in challenging circumstances, to ensure a smooth transition for the day team.
THE ABOVE & BEYOND TEAM AWARD (Community)
Highly Commended
Bluebird Care Leeds North Team
Winner
The Belong at Home Wigan Team
This team go above and beyond to promote independence and wellbeing with the people they support. They have an innovative approach to making wishes come true, from arranging dance shows and making ice cream sundaes! They have a culture of kindness for both each other and the people who draw on services, with one customer describing them as, ‘”guardian angels!”.
THE AWESOME ADMINISTRATOR AWARD
Highly Commended
Olivia Jackson, EarlyBird Lifestyle Support
Winner
Clare Harper, Care at Home, Iris Group
The passion and commitment Clare has for her organisation is evident, having worked for Care at Home for 19 years. Her efficiency and knowledge of the service is outstanding and has significantly contributed to positive outcomes for the company and the people they support. Her flexible approach and dedication to care is demonstrated by undertaking training in her own time and has even extended to covering shifts during Covid and beyond. A truly Awesome Administrator!
THE COMPLEX CARE AT HOME AWARD
Highly Commended
Joann Potter, Blossom Home Care
Winner
Maxey Team, Kingdom Youth Services
This team pull together to ensure life changing outcomes for very complex and challenging behaviours. Their proactive, determined and innovative approach to care and support has literally saved and the transformed the life for one of the people they support. Independence, aspirations and a bright future of unlimited potential is now possible. In the words of the family of this individual, “You have given us our daughter back.”
THE DEDICATED HOME CARE COORDINATOR AWARD
Highly Commended
Stacey Johnson, Active Homecare
Winner
Charlotte Donnelly, ABCLIVEIN CARE
Charlotte has embraced the role and the sector having only joined the team a year ago. Her warm and approachable manner makes for a supportive and friendly environment and is trusted point of contact for all stakeholders. A great ambassador for her organisation.
THE DEMENTIA SPECIALIST AWARD
Highly Commended
Mumby’s Live-in Care
Winner
The Good Care Group
The Good Care Group have a proven and trusted track record in providing excellent, person centred care for people living with dementia. With a bespoke service led by their own Consultant Admiral Nurse, this organisation takes a proactive and innovative approach to dementia care. Working in partnership with external professional bodies they have created induction and advanced training which was judged by Age UK to be, “above industry expectations.”
THE EXCEPTIONAL HOME CARE NURSE AWARD
Highly Commended
Mairead Liston , Cavendish Homecare
Winner
Chloe Hammond, Radis Community Care
Chloe has overcome personal challenges to improve the lives of others. As one of only 3% of registered nurses with a disability, Chloe is a trailblazer. Her approach to nursing is person centred and she goes above and beyond daily to ensure the best possible outcomes for patients and enable them to be cared for in their own homes. She has even trained her assistance dog Ocho, to be a therapy dog, making them a strong, unique and inspirational team for Chloe’s clients.
THE JOY MAKER AWARD
Highly Commended
Neil Leather, Cross Care
Winner
Oona-Mai Sharp, Bluebird Care Leeds North
Oona-Mai is a dedicated and experienced care professional, Oona-Mai has been described by colleagues as, “the most kind, honest and caring person i have ever met.” Oona-Mai goes above and beyond her role as Area Manager, by giving up her time to give extra support to her team and making them feel valued and listened to. She extends the same thoughtfulness to customers, buying treats for both them and their families. Recently she has been involved in the ‘Made with Care Campaign’ for adult social care which has involved her making videos of days in her life to advertise what it is like to work in care. Oona-Mai is a perfect example of what joy a career in social care can bring, and with her infectious and bubbly personality, she makes a real difference to the wellbeing of others.
THE LEARNING & DEVELOPMENT AWARD
Highly Commended
Jamie Lindon Lewis, Housing 21
Winner
Susan Antenbring and the Consultus Training Department, Consultus Care and Nursing
Susan is an exceptional trainer developing innovative training programmes that have the physical and emotional wellbeing of the people in receipt of services at the heart. She has embraced technology to further strengthen training delivery and provide e-learning and virtual platforms to compliment the traditional in-person approach. With carers who are based oversees, this blended training ensures equity of opportunities for everyone.
THE MENTAL HEALTH SPECIALIST AWARD
Highly Commended
Dr Nadia Correia, SLS- Supported Living Services
Winner
Calley Langston, Knaves Court, Housing 21
In a challenging landscape for social care, every organisation needs a Calley! A mental health first aider, Calley is trained to spot the signs and symptoms of mental health. Highly knowledgeable in this area, Calley is passionate about diminishing any stigma associated with mental health and as such as created a culture of openness and trust where staff and residents feel at ease and supported. She is constantly expanding her own learning in this area and is able to signpost colleagues for external support where necessary.
THE RECRUITMENT & RETENTION AWARD
Highly Commended
The Good Care Group
Winner
Cavell Healthcare
Cavell are on a mission to become an employer of choice and as such have invested heavily in their recruitment and retention strategy. Their proactive approach to recruitment includes a Care Coach, which is a branded bus, enabling them to cover large areas with pop up recruitment events, a bespoke Cavell Healthcare app and billboard advertising. Impressive levels of staff retention are achieved through an innovative strategy including a Buddy system for new starters, internal awards and incentive schemes such as vouchers and weekend breaks.
THE REDUCING SOCIAL ISOLATION AWARD
Highly Commended
The Neighbourhood Care Team
Winner
Yazmin Neville, Cross Care
Due to her kind and caring nature, Yazmin is specifically matched with individuals who have become socially isolated prior to receiving support. Feedback from family members and the results speak for themselves. Yazmin’s dedication to the sector and the people she supports deserves to be recognised.
THE OUTSTANDING CONTRIBUTION TO HOME CARE AWARD
Highly Commended
Rachel Wright, InSafeHands
Winner
Mairead Liston, Cavendish Home Care
Mairead Liston is a highly respected figure in the social care sector. She is a trailblazer in innovative, nurse-led home care and in particular her pioneering approach to palliative care, the ‘Lantern Model’. Founder of Cavendish Home Care, Mairead leads by example and through dedication and passion has achieved an impressive reputation and a CQC rated Outstanding service. Outstanding care starts with outstanding staff and thanks to Mairead’s unwavering commitment for quality care and staff wellbeing and development, this is certainly true of Cavendish Homecare!